Hyatt PBX / Order Taker in NEW BRUNSWICK, New Jersey
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
This individual is responsible for answering incoming calls and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX/ Order Takerrecord guest food and beverage in-room dining orders and offer menu suggestions. This role has continuous communication with the in-room dining servers on amenity coordination and all deliveries. This position processes forms of payment for goods and services to include room charges, credit card and cash. The interaction between Order Takers and guests can determine the overall satisfaction of the in-room dining experience.The PBX/ Order Taker must work well handling a high volume of calls and should be comfortable answering questions relating to the hotel.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
* A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal communication skills * Ability to sit for long periods of time * Must be able to work a flexible schedule, including weekends and holidays * Proficient in basic computer skills * Customer service experience preferred
Primary Location: US-NJ-New Brunswick
Organization: Hyatt Regency New Brunswick
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: NEW006731
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.