Hyatt PBX - Telephone Operator (Part Time) in SANTA CLARA, California

Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal communication skills
  • Ability to sit for long periods of time
  • Must have a flexible schedule to assist with adequate coverage including weekends and holidays. Primarily expected to cover evening shifts (2pm-10:30pm or 4pm-12:30am).
  • Proficient in basic computer skills
  • Customer service experience preferred

Primary Location: US-CA-Santa Clara
Organization: Hyatt Regency Santa Clara
Pay Basis: Hourly
Job Level: Part-time
Job: Guest Services
Req ID: SAN018878

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.