Hyatt Host-Front Office in SHANGHAI, China
Meets and greets all guests and assists with registrations.
· Ensures the strict control of room keys.
· Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Embraces all Touches of Hyatt and the Rooms Top 20.
Follows the Action Plan resulted from the Consumer Audit and ensures that the relevant changes are implemented.
Aware of accurate knowledge of the tourism in the city
Reports “Lost and Found” items.
Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Supports and embraces the spirit of “We work through Teams”
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
One year related experience.
Good oral and written English.
Primary Location: CN-31-Shanghai
Organization: Andaz Xintiandi, Shanghai
Job Level: Full-time
Job: Front Office
Req ID: SHA000621
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.