Hyatt Security Manager in HYDERABAD, India
§ Oversees and assists in the preparation and updates of the Security Departmental Operations Manual.
§ Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.
§ Ensures that all in-house rules and regulations are communicated to employees and implemented.
§ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
§ Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
§ Assists with the preparation and regular update of the Security Departmental Budget, in close cooperation with the General Manager/Director Of Finance ensuring targets are met and costs are effectively controlled
§ Continuously monitors installed safety devices for emergency readiness and to patrol public areas, restaurants, guest floors, offices, plant rooms and all other areas of the hotel, ensuring safety, security and comfort of all guests, hotel personnel and property in and around the hotel.
§ Establishes operational procedures for activities such as fire prevention and fire fighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.
§ Handles investigation and reports all claims regarding thefts, accidents, injury, property damage, vandalism and trespassing from guests, visitors or hotel personnel with the assistance of local police if necessary.
§ Is knowledgeable in statutory legislation in employee and industrial relations.
Primary Location: IN-AP-Hyderabad
Organization: Hyatt Hyderabad
Job Level: Full-time
Req ID: HYD000733