Hyatt Diversity Jobs

Hyatt's Diversity Commitment

With your upbeat attitude and desire to exceed our guests' expectations, you're an ideal candidate for a career with Hyatt. In our culture of inclusion, you'll feel accepted for the individual you are, regardless of your background, style, ideas, or beliefs. We continue to receive recognition as one of America's best companies for our diverse population. Surrounded by this kind of encouragement, you're sure to grow and enjoy plenty of satisfaction as you move your way to the top.

We recognize that embracing and achieving true diversity and inclusion among our employees and clients is an ongoing process. A process with challenges, but with exceptional opportunities for business and personal growth. Hyatt's commitment is best evidenced by our focus on company-wide initiatives, which fall into five key elements - Commitment, Accountability, Measurement, Development and Communication - maintain and enhance Hyatt's image as an Employer of Choice, Business Partner, and Community Ally throughout the communities we serve.

Job Information

Hyatt Assistant Front Office Manager in KOWLOON, China

Description:
* You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. * To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. * To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. * To spend time in Front Office areas during peak periods to ensure that the area is managed well by the respective team and delivers the brand promise.

Qualifications:
* Minimum 3 years work experience as Assistant Manager - Front Office / Guest Relations in a hotel. * Well developed communication and customer relations skills.

Primary Location: CN-91-Kowloon
Organization: Hyatt Regency Hong Kong, Tsim Sha Tsui
Job Level: Full-time
Job: Front Office
Req ID: KOW000074

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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