Hyatt VIP Club Lounge Host/Hostess in LONDON, United Kingdom
An excellent opportunity has become available for a driven Host/Hostess to join our Regency Club Lounge team.
We are an international 5* hotel nestled on the picturesque gardens of Portman Square, just 100 meters north of Marble Arch and Oxford Street. Our aim is to create energizing experiences that connect our guests to who and what matters to them most.
*About the role:
We are looking for a people focused, curious and proactive Waiter/ Waitress to work alongside our fantastic Regency Club Lounge team. With your natural social skills, smart appearance and your passion to achieve the best, you will be part of a strong, fun and vibrant team.
The main purposes of the role are:* Setting up and re-setting the Restaurant according to standards * Presenting a great knowledge of all food and beverage items on the menu * Serving food and wines * Providing a personalized experience in order to make our guests' stay special * Maximizing revenue opportunities through up selling * Handling complaints in a prompt and efficient manner * Providing all required information about the Hotel, available services and facilities.
Previous experience working in the same or similar role in a five star hotel environment is desired.
*Hyatt offers a great range of benefits including:
- 12 complimentary room nights worldwide
- Friends and family discount
- 50% discount at F&B outlets at Hyatt Hotels in the UK
- Private Health Care
- Pension Scheme
- Discounted Gym and Spa Treatments
- Travel loan available
- Quality free meals on duty
- £500 team member referral scheme
- Social hotel calendar and regular recognition events
Primary Location: GB-ENG-London
Organization: Hyatt Regency London - The Churchill
Job Level: Full-time
Req ID: LON002921
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.