Hyatt Director of Food and Beverage - Hyatt on the Bund in SHANGHAI, China


You will be responsible for the efficient running of the division in line with Hyatt’s strategic priorities and brand standards, whilst meeting associate, guest and owner expectations. You will be accountable and responsible for the supervision and operation of all property food and beverage activities including a consultant-like approach to the culinary department. You will deliver an experience-led, high quality product with excellent service levels, which will be profitable in line with stakeholder expectations. As the Director of Food & Beverage, you will be responsible to function as an independent business unit owner who will report to the General Manager. You will market ideas to promote business and you will care for people so they can be their best to ultimately improve departmental revenue and GOP year on year while keeping a balance of quality and profitability. You will manage venues with a stand-alone mentality, which supports but does not work against the arching hotel brand. You will ensure that the hotel’s vital and legendary events business will continue to improve in both, quality and profitability year on year.

* Director of F&B should be a self-starter, able to work independently, establish, develop and promote Hyatt purpose, values and standards with good operational, administrative and interpersonal skills. * Ideally, with a degree or diploma in Hospitality or F&B related field. * Strong awareness of markets and up-to-date knowledge of competitive environment. * Minimum 1-year work experience as Director of F&B in large property. * Proven track record of improving qualitative and quantitative KPI’s of operations under your control. * Proven ability to handle a complex and multi-tasked team through improved staff engagement scores and well executed trainings. * You must be self-motivated, able to work independently, be organized, develop people, and communicate professionally on all levels on and off the job. * Fluent in written and spoken Mandarin as well as English.

Primary Location: CN-31-Shanghai
Organization: Hyatt on the Bund
Job Level: Full-time
Job: Adminsitrative
Req ID: SHA001872

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.