Hyatt Assistant Manager – Event Services in SYDNEY, Australia
* Assists the Events Manager in efficiently managing the outlet according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Sydney's standards of performance. * Liaises with Kitchen department on a daily basis, regarding the operation and quality control. * Assists in conducting monthly and bi-annual inventory checks on all operating equipment and supplies. * Handles guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Events Manager if no immediate solution can be found and assure follow up with guest. * Assists to maximise the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching and mentoring.
* Minimum of 2 years experience as Events Supervisor in a 5 star hotel or large restaurant with good standards, preferably with experience in luxury international brands. * Holds a diploma or degree in Hospitality Management specialising in Food and Beverage Management * Previous experience in a leadership role. * Comprehensive knowledge of business needs and productivity requirements. * Excellent customer service and interpersonal skills. * Well developed computer skills. * Effective trainer, experienced in the delivery of core skills and group training. * A passion for service and the ability to connect with and care for others.
Primary Location: AU-NS-Sydney
Organization: Park Hyatt Sydney
Job Level: Full-time
Req ID: SYD001381
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.