Hyatt Assistant Manager – Event Services in SYDNEY, Australia
* Assists the Events Manager in efficiently managing the outlet according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Sydney's standards of performance. * Liaises with Kitchen department on a daily basis, regarding the operation and quality control. * Assists in conducting monthly and bi-annual inventory checks on all operating equipment and supplies. * Handles guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Events Manager if no immediate solution can be found and assure follow up with guest. * Assists to maximise the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching and mentoring.
* Minimum of 2 years experience as Events Supervisor in a 5 star hotel or large restaurant with good standards, preferably with experience in luxury international brands. * Holds a diploma or degree in Hospitality Management specialising in Food and Beverage Management * Previous experience in a leadership role. * Comprehensive knowledge of business needs and productivity requirements. * Excellent customer service and interpersonal skills. * Well developed computer skills. * Effective trainer, experienced in the delivery of core skills and group training. * A passion for service and the ability to connect with and care for others.
Primary Location: AU-NS-Sydney
Organization: Park Hyatt Sydney
Job Level: Full-time
Req ID: SYD001381