Hyatt Guest Service Officer (Overnights) – Front Office in SYDNEY, Australia
* Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. * Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. * Assists the Night Manager with the Automatic Night Audit system and the production of balanced daily results. * Meets and greets all guests and assists with registrations. * Maintains positive guest and colleague interactions with good working relationships.
* Good Computer Skills particularly in the use of MS Office. * Ability to work unsupervised * Comfortable to work overnight hours in a full time capacity * 1 year experience in Front Office Operations and/or Night Audit Experience * Preferable prerequisite knowledge of the Travel/Hotel industry * Permanent residency or unlimited working rights in Australia * Able to commit to minimum 12 months in this role
Primary Location: AU-NS-Sydney
Organization: Park Hyatt Sydney
Job Level: Full-time
Job: Front Office
Req ID: SYD001438
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.