Hyatt In Room Dining Butler – Part Time in SYDNEY, Australia
* To adhere to department standard for the completion of the Guest Services tracking / control sheets and daily logging systems. * Ensures the delivery of the Brand promise and provides a professional and courteous service to hotel guests at all times. * To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar and in-room dining menus in order to confidently recommend to guests. * To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests. * To ensure that all daily VIP amenities, special request guest rooms are prepared with the appropriate amenity or replenishment. * To offer a personalised and pre-emptive service, that is tailored to suit the individual preferences of each guest. * Required to be proficient in the working and knowledge and demonstrate the duties and tasks of the concierge and in-room dining roles and to be adaptable to for fill the specifications of these positions when required or delegated by management.
* Well developed computer knowledge, particularly in the use of MS Office, Lotus Notes and e-mail * Extremely organised with a strong commitment to maintaining a controlled working environment * Current NSW RSA Certificate * At least 1 year experience in a Food and Beverage outlet * Extensive knowledge of Sydney and surrounds (including restaurant, bars etc) * Preferable knowledge of Travel/Hotel Industry * Permanent residency or unlimited working rights in Australia
Primary Location: AU-NS-Sydney
Organization: Park Hyatt Sydney
Job Level: Full-time
Job: Room Service
Req ID: SYD001397